Amanda Pickervance - Practice Manager
Cheryl Richardson - Office Manager
Amanda is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Cheryl is our Office Manager. She oversees all aspects of the frontline team and is the first level manager who directly interacts with staff and patient issues.
Patient referral letters and patient complaints.
Manages our patients with Chronic Diseases, looking after our recall system. Ensuring our patients receive the correct care at the right time.
Our care navigation team is available to help you with appointments and enquires. They can deal with you face to face from 08:00 – 18:30 or over the telephone from 08:00 – 18:30 Monday to Friday. They will be able to sign post you to the best service to suit your need. All information is treated in absolute confidence. Their job is very demanding so please try and be patient.