Burtonwood RoadGreat SankeyWarrington, WA5 3AJTel: 01925 598230
IT systems in practices NHS Warrington Clinical Commissioning Group is advising patients that some practices are currently experiencing issues with slow IT systems, which may impact upon how quickly practice staff can help.
These issues are not the fault of staff within your GP practice, so please do be patient, they want to help you and will to their best to do so.
The slow access to systems is due to issues with the national N3 network - the national broadband network for the NHS - which is currently being replaced in stages across the country.
Local migration to the new Health and Social Care Network (the replacement for the N3 network) will take place within the next 6-8 weeks and once the work has been completed will provide a reliable and efficient service for GP practices. Thank you to all local people for their patience in this matter and for supporting your GP practice during the transition period.
As from the 1st July 2019 we will be offering our patients on-line consultations via a video link from 6.30pm - 8.00pm on Monday & Wednesday evenings. These appointments can only be booked through our triage system held every morning by our practice nurses.
PROTECTED LEARNING TIMES - Practice Closures
In order to ensure continuing education for our staff we allocate the last Thursday afternoon of every month as protected learning time.
ON PROTECTED LEARNING DAYS, THE SURGERY WILL BE CLOSED FROM 1PM
Should you require URGENT assistance when the surgery is closed you should follow the process detailed below:-
Runcorn Urgent Care at Halton Hospital -
Tel: 01928 714567
Open 7 days per week 7.00am -10.00pm
St Helens walk-in Centre - Tel: 01744 627 400
Mon-Sat 7.00am -10.00pm
Sunday 9.00am -10.00pm
FIRST PORT OF CALL - NHS 111
Call 111 to reach a team of highly trained advisors who are also supported by experienced nurses.
You should call 999. Chest pains and / or shortness of breath constitute an emergency.
We have a clinical pharmacist available for non urgent minor ailments and medication reviews.
Our practice nurses have introduced a telephone triage system to signpost you to the most appropriate healthcare professional.
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